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Manage Internet Activity with Websense

 Alternative to 'Policing' Employee Internet Activity

Corporate Express, a leading supplier of essential office and computer products and services, discovered that a considerable number of employees had been using the Internet to view adult Web sites while at work. In order to achieve the delicate balance between providing Internet access and policing Internet activity, Corporate Express sought a solution that would allow human resource policies to be enforced, without monitoring individual Internet activity.

"We selected Websense instead of the competition, because it uses a more intelligent method to filter and categorize Web sites," said Carl Fritzsche, network engineer for Corporate Express. "Since installing Websense, we've experienced a significant reduction in the amount of traffic attempting to access inappropriate Web sites."

Opting not to monitor the Web activity of its 10,000 current users and 8,000 future users, Corporate Express uses Websense, integrated with Check Point Firewall-1, to block sites that are incompatible with its acceptable Internet use policy. Rather, reports are occasionally consulted for surges of activity that may require further investigation and changes to the organization's policy enforcement.

Websense software educates and reminds Corporate Express employees of the company Internet use policy - allowing them to act as their own enforcement. Attempted access to prohibited sites is met with warning that the site is not permitted by company policy, and informs employees that continued attempts could potentially result in the loss of Internet privileges. Empowering workers with knowledge of potential policy violations enables employees - instead of Corporate Express management - to regulate themselves.

Corporate Express, a Buhrmann company, is the world's largest business-to-business supplier of essential office and computer products and services to customers who value superior procurement solutions. Corporate Express' North American operations have 400 facilities, including 54 distribution centers, and employs 15,000 people.

For more information about Corporate Express, please visit www.cexp.com/.

 

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Service Strategies Inc.

2392 Mount Vernon Rd

Dunwoody, GA 30338-3092

678-441-0020   800-662-1615

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Copyright © 1998-2002 Service Strategies Inc. All rights reserved.
Revised: November 20, 2003.