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Websense Common Questions

  Commonly Asked Questions About Websense

How does Websense Enterprise work?

How are sites added to the Master Database?

How easy is it to set up and maintain Websense Enterprise?

Can I add my own sites to the database?

Can I view the list of URLs that Websense Enterprise blocks?

What is the Websense IP Screening technology?

What Web browsers can I use with Websense Enterprise?

Do frames on Web sites affect Websense Enterprise's behavior?

How does Websense Enterprise automatically update its database?

During an evaluation period, do I get daily database updates?

What platforms does Websense Enterprise run on?

Can I restrict access to only certain sites?

Does Websense Enterprise work with Macintosh or Novell-based networks?

What is a Virtual Host? How does Websense Enterprise deal with these?

Is Websense Enterprise Year 2000 compliant?

What do the different license levels really mean?

Can I customize access by workstation?

Do I need to re-configure my Web browser to use Websense Enterprise for FireWall-1?

Can I customize access through Firewall-1?

What version of FireWall-1 do I need for Websense Enterprise?

How does Websense Enterprise work?
Websense Enterprise works in conjunction with a Master Database of 2.2 million Web sites (comprising 400 million pages) that fall into one of 65+ categories. The user can configure Websense to monitor or block sites in each category. In Websense Enterprise 4.2, administrators can allow users to continue surfing or defer access to sites in a particular category until after work.

Top of Websense Questions Page

How are sites added to the Master Database?
Sites are first mined through proprietary software techniques and then classified into categories. Sites not categorized by this method are evaluated by qualified Internet analysts for proper categorization and continually checked for accuracy.

Top of Websense Questions Page

How easy is it to set up and maintain Websense Enterprise?
It is very simple to install and maintain. In fact, most Websense users report that Websense is very intuitive and that they are easily up and running within an hour.

No day to day administration is required: Log files are rotated automatically, and the system automatically downloads new Master Databases.

Top of Websense Questions Page

Can I add my own sites to the database?
Yes. You can instantly add sites to the database by using the Add Custom URL's feature. You can also suggest sites to be added to the Master Database with the Websense Suggest a URL form.

Top of Websense Questions Page

Can I view the list of URLs that Websense Enterprise blocks?
The Websense Master Database of URLs is proprietary information belonging to Websense, Inc., and cannot be released in whole or in part. The README file that comes with Websense Enterprise lists the sample URLs in the demonstration database and their category assignments.

If you need to determine the category for a particular site, visit the Websense Site Lookup page. If you believe a specific URL is not categorized correctly, you may use the Websense Suggestion form to recommend changes.

Top of Websense Questions Page

What is the Websense IP Screening technology?
This technology pre-converts all domain names in the database into IP addresses. This technology maximizes the performance of your network by allowing the core Websense Enterprise Engine to perform very fast initial look ups. It also eliminates the possibility of someone accessing a site directly via the IP address and bypassing the Websense database.

Top of Websense Questions Page

What Web browsers can I use with Websense Enterprise?
All versions of Websense support Netscape browsers v2.0 and later, and Microsoft Internet Explorer v1.5 & later. Most other browsers should also be compatible.

Top of Websense Questions Page

Do frames on Web sites affect Websense Enterprise's behavior?
No. Frames are passed through transparently.

Top of Websense Questions Page

How does Websense Enterprise automatically update its database?
When you install Websense, you select a time range when you want Websense to update its database (by default, between 1:00 a.m. - 5:00 a.m.). Websense Enterprise will automatically fetch the database during that time by using a standard HTTP GET transfer from the Websense site over the Internet.

Top of Websense Questions Page

During an evaluation period, do I get daily database updates?
Yes. The evaluation version of Websense is the same as the full product, including Premium Group 1 categories. The only difference is how long your license key is valid.

Top of Websense Questions Page

What platforms does Websense run on?
For a complete listing of the integrations, please refer here.

Top of Websense Questions Page

Can I restrict access to only certain sites?
It is possible to set Websense Enterprise to block access to all sites except for those that you explicitly specify. This is sometimes called a "Yes List" or a "White List" feature.

Top of Websense Questions Page

Does Websense work with Macintosh or Novell-based networks?
Yes. Websense Enterprise itself must run on an NT or Solaris server. However your users can be using Macintosh computers or Novell server attached computers.

Top of Websense Questions Page

What is a Virtual Host? Does Websense deal with these?
Some Web servers can be configured to host more than one Web site or unique domains. These Web sites are called virtual hosts and share a single IP address. That means that each of these virtual hosts resolves via DNS to the same IP address. For example, www.sex.com, www.shopping.com, and www.church.com could all be tied into one IP address. Virtual hosts require special categorization in order to be properly identified and screened. Otherwise, the system would lump sites that had no commonality into one over broad category.

The latest version of Websense recognizes and handles these virtual hosted sites.

Top of Websense Questions Page

Is Websense Enterprise Year 2000 Compliant?
Yes. The Websense license agreement states the following:

"Websense warrants that the products will manage and manipulate data and processes involving data of the year 2000 and beyond the year 2000 including single-century formulas and multi-century formulas, and will not cause an abnormally ending scenario within the Product or result in the generation of incorrect values involving such dates; and that all date-related functions will include the indication of century; and that all date-related user interface functionalities and data fields include the indication of century."

Top of Websense Questions Page

What do the different license levels really mean?
Websense Enterprise keeps track of all the IP addresses it sees using the Websense Enterprise proxy services. It limits the number of different machines that can use Websense by the license level. Thus only 100 machines with different IP addresses can use the 100 user version of Websense Enterprise. The 101st user will either be blocked or unfiltered, depending on the preferences set in the Websense Manager. The license levels are thus not a simultaneous use license, but a total number of machines license. The Websense Enterprise IP address table is cleared when Websense Enterprise is restarted.

Top of Websense Questions Page

Can I customize access by workstation?
Yes. You can customize access by workstation and network, and for select integrations of Websense, by users and groups.

v3.1 of Websense for NT also supports selection of workstations by NT workstation domain names.

Top of Websense Questions Page

Do I need to re-configure my Web browser to use Websense for FireWall-1?
If you are running the version of Websense Enterprise for FireWall-1, you do not need to perform any browser re-configuration to be able to use the filtering capabilities of Websense Enterprise. When configured correctly on the firewall, FireWall-1 will redirect appropriate packets to the Websense Enterprise UFP server completely transparently to the end user.

Top of Websense Questions Page

Can I customize access through Firewall-1?
Yes. Through the FireWall-1 rules you can define users or even groups of users who will be allowed full access, or to be blocked to specific categories or to all categories, all depending on how you define your FireWall-1 rule base.

Top of Websense Questions Page

What version of FireWall-1 do I need for Websense Enterprise?
To be able to use Websense Enterprise for FireWall-1, you must be using FireWall-1 4.0 with Service Pack 6 or greater. To determine the version of FireWall-1 that you are currently running, from a command prompt or shell type the following command:

fw ver

This will display the version of FireWall-1 that you are currently running.

You can use any of the other versions of Websense Enterprise with any version of FireWall-1.

Top of Websense Questions Page

 

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