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WebScheduler FAQs

 
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SSi

Web Scheduler FAQs

Frequently Asked Questions About WebScheduler

Q: What is WebScheduler?

A: WebScheduler is a calendaring and scheduling client based on open Internet and industry standards (Internet Engineering Task Force RFC-2445). Designed to operate either standalone or to integrate with Infinite InterChange and WebMail, you can instantly switch between mail and scheduling for unparalleled ease of use.

Q: What is the key distinguishing feature that makes this product stand out?

A: WebScheduler is a robust scheduling client that operates without the need for complicated, proprietary, and usually expensive server requirements. It allows ordinary users to exercise extraordinary productivity ability with a minimal amount of hardware, software, and training.

Q: How does this product advance the state of unified messaging?

A: Using e-mail as the transport medium for calendar and scheduling information allows a well defined and proven reliable method of delivery. Scheduling appointments, meetings, and other activities with other users allows a new level of coordination and cooperation. Having these messages delivered to the appropriate user through a media (e-mail) that is already familiar certainly allows a feeling continuity to exist.

Q: Would I want to use WebScheduler instead of my local scheduling program? If so, why?

A: Yes. Although a "local" scheduling program may offer some convenience for individuals, group productivity goals cannot be realized by using a disconnected client which cannot be used as an "authoritative" representation of a user's time commitments. Without this authoritative calendar store, group coordination becomes impractical if not impossible.

Q: How does using WebScheduler differ from something like the scheduling in Outlook?

A: Outlook is a disconnected scheduler if not used with an Exchange Server, along with all of its complications, administrative issues, and other disadvantages.

Q: Will WebScheduler save my company money?

A: WebScheduler does not require any server software, hardware, or other infrastructure other than the mail server and the shared directory area. Additionally, some "soft" savings will be realized with improved productivity and coordination of people and resources.

Q: Must I buy the same number of user licenses as there are users on my office e-mail system?

A: Yes. WebScheduler is licensed by the number of defined users to your Infinite InterChange/WebMail server. For example, you might have a 200 user license of WebMail, but only have 100 users actually defined, then you will need to buy a 100 user license. You need to make sure that the defined users to WebMail does not exceed your license for WebScheduler.

Q: What makes this product a significant improvement on existing offerings?

A: Cost of ownership, acquisition, and implementation. WebScheduler is much easier to use, compatible with more diverse systems and protocols, and does not require intensive training or maintenance.

Q: What operating systems does WebScheduler run under?

A: Windows 95, Windows 98, Windows NT/2000 on the client. Any Network Operating System that allows a directory structure to be shared.

Q: Does WebScheduler support address books?

A: Yes. WebScheduler supports your Infinite InterChange/WebMail public and personal address books.

 

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Service Strategies Inc.

2392 Mount Vernon Rd

Dunwoody, GA 30338-3092

678-441-0020   800-662-1615

assist@ssimail.com
 

 

Copyright © 1998-2002 Service Strategies Inc. All rights reserved.
Revised: November 20, 2003.