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Sessionwall Product Review

Product Review

REPORT ON SOFTWARE

Network intruders nabbed by detection software

GRANT BUCKLER
Special to The Globe and Mail

The alarm went off, but the intruder didn't realize he'd given himself away until security staff nabbed him red-handed.

No, it wasn't a robbery. It was a break-in on the computer network of Saskatchewan Environment and Resource Management (SERM). And intrusion detection software had found someone poking around in the network who shouldn't have been there. Information-systems staff were able to pinpoint his location in minutes and called the company where he was located.

It isn't always that simple, acknowledges Ian Bishop, manager of systems for the province's Environment Ministry's northern region in Prince Albert. Still, SessionWall, the intrusion detection software from Computer Associates International Inc. of Islandia, N.Y., that spotted the intruder, has alerted SERM to several others who otherwise might have gone undetected.

As companies get into electronic commerce, they must link their internal networks to the outside world, making intrusion more of a concern. High-profile hacker attacks have helped draw attention to the issue.

Sales of intrusion detection products grew to $100-million (U.S.) last year from $40-million in 1997, largely because of growing incidences of computer-security breaches, according to ICSA Inc., an affiliate of New York research firm Gartner Group Inc.

An intrusion detection package alerts you to suspicious activity on your network. "The way the Internet and networking in general works," Mr. Bishop notes, "someone could be attacking you or attempting to attack you and you really wouldn't know it until they've accomplished their objectives."

Increasingly, intrusion detection packages are able to create a record that will stand up in court, so that if you track down the intruder and want to take legal action, you have useful evidence.

Kurt Ziegler, senior vice-president and general manager of security software for Computer Associates, says this reflects changing attitudes about how hacking can be fought. Although businesses used to believe they could build intrusion-proof systems, he says, they now realize that sometimes the only recourse is legal action after a break-in has occurred.

Prices for the detection products vary. Network Flight Recorder Inc. of Washington sells a package by the same name for $3,500. RealSecure, from Internet Security Systems Inc. of Atlanta, costs $8,995 for the network component, plus $495 for components to monitor individual computer servers.

At its most basic, an intrusion detection tool spots something suspicious happening on the network and sounds an alarm -- by flashing a message on a network manager's screen or possibly sending a page or dialling a phone number to alert the right person. The software looks for sequences of data bits that indicate a questionable action, such as an attempt to change a particular user's privileges or to read a database of passwords.

This technique does have its weaknesses. For one thing, it will not recognize a normally acceptable action taking place at a suspicious time, says Patrick Taylor, vice-president of strategic marketing at Internet Security Systems. For example, it may be reasonable for a certain person to retrieve financial data when budgets are due, but software would not find it suspicious when the same person did so at another time.

Marcus Ranum, chief executive officer at Network Flight Recorder, says some products simply analyze the individual packets in which data travel over most networks. Although this will catch simple attempts at intrusion, there are relatively simple ways to fool such systems, he says -- such as by sending extra characters that disguise the pattern for which the software is looking.

More flexible packages let you tell them what to look for. This gives you more leeway to try to outwit intruders and, Mr. Bishop says, also lets you stop false alarms that such packages can generate when they see patterns that look like illicit activity but in fact are simply something legitimate but unfamiliar.

This flexibility also means the software is not limited to watching for outside intruders. It also can spot improper behaviour by employees -- which, Mr. Bishop says, is really a larger problem.

Intrusion detection is just part of the puzzle because it can only warn when security is breached, not stop intruders. It should be coupled with network "firewalls" that stop unauthorized traffic from passing between internal and public networks, and with passwords to control access to computers and data. This is why International Business Machines Corp. of Armonk, N.Y., plans to incorporate the CrossSite For Security intrusion detection software from its Tivoli Systems unit into a suite of security tools called SecureWay FirstSecure, says Bob Kalka, product-line manager for security products in IBM's software group.

The most important warning about intrusion detection software is that it is no substitute for doing all you can to make your systems hard to penetrate. Mr. Taylor likens it to a home burglar alarm: "Even though I turn on the alarm," he says, "I still go check the doors every night to see if they're locked. . . . You should think the same way about your network."

Sessionwall has been renamed eTrust Intrusion Detection and is now considered to be part of the eTrust suite of eBusiness security products. To learn more about eTrust Audit and its components and features, please visit our web site dedicated to eTrust by clicking on the button below.

 

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